2. Take a look at MS Entra – devices – and look if for specific device there are no stale records.
3. Be sure that telemetry is enabled on device.
4. Try to start service: wlidsvc - Microsoft Account Sign-in Assistant
I write some useful information and lessons learnt about SCCM, MDT, SCOM, Exchange, Lync, Windows 7/8, Windows servers, Hyper-V, Vmware